Comments on: Event ID 2137 and Windows Server Backup Completed with Warnings for Exchange 2010 Mailbox Server

By: Vence

Vence — Wed, 12 Jul 2017 12:41:42 +0000

Hi I have similar issue in my Exchange 2007. can i do the same?

By: Pham Trung Duc

Pham Trung Duc — Thu, 16 Jul 2015 06:01:48 +0000

Hi Paul,
The Backup Process is completed successfully without any Event ID 2137. But the transaction logs are still not truncated if the MBX Server on which we run the wbadmin script host the Healthy Database Copy (Although i edited the registry as your guide).
So what is the problem here ? The case is:
– If we edit the registry: We can backup successfully without error but the LOG is still not truncated !!
– If we doesn’t edit the registry: We can’t backup successfully with event ID 2137 !

By: Paul Cunningham

Paul Cunningham — Wed, 15 Jul 2015 12:01:12 +0000

In reply to Pham Trung Duc. Do you see that event ID in your event log?

By: Pham Trung Duc

Pham Trung Duc — Wed, 15 Jul 2015 08:30:04 +0000

Hi Paul and guys,
my DAG include 2-nodes MBX-01 and MBX-02 with totals 10 DBs. DB1-DB5 is active on MBX-01 and DB6-10 is active on MBX-02. I’ve chosen your second solution that: Add a registry on both MBX-01; MBX-02. On MBX-01, i created a schedule task to run Windows Server Backup Script to VSS Full Backup all the Database Volume (include Active and also Passive Database Copy). Note that i run the Backup Script on MBX-01. All Databases are backed up successfully but only DBs MOUNTING on MBX-01 that is truncated LOG (which means DB1-DB5 here).
So what is the problem here or is it the drawback when we use Exchange Store Writer for Windows Server Backup.
Thank you for your support Paul !

By: Shahroz Nasir

Shahroz Nasir — Tue, 17 Feb 2015 14:07:54 +0000

We have Exchange Server 2010 But we create a backup so they gave me this error. but you guide add in regedit so i try now i facing still this error. please help me.

I am waiting your reply or comment.

By: Olaf

Olaf — Tue, 21 Jan 2014 15:13:59 +0000

Dear Paul,

Thanks again for this nice explanation. I have these errors as well, event id 2137:
RPC request to the Microsoft Exchange Information Store service for log truncation failed for database YEF-NL1-2010AM1S162. Error: 4294965485.
They are filling up the event viewer of my mbx servers but that is the whole day and not (only) during the backup. We use Commvault for backup and when I look at one of the databases that is backed up, the logfiles are cleaned.
What can this be? Do I need to apply the fix as well?
Thnx!

By: davemest

davemest — Tue, 21 Jan 2014 12:44:56 +0000

In reply to Paul Cunningham.

1-i use Windows server 2008R2 (windows backup) for doing full backup
2-yes everytime i took fullbackup , timestamp updates on the database
3-there is no error but information event id 9827 ,event id 2006

i have been three weeks doing research on this issue , Logs are filling up our drives , i cound’t find solution on this !!!!!!

thanks

By: Paul Cunningham

Paul Cunningham — Tue, 21 Jan 2014 12:00:28 +0000

In reply to davemest.

Which backup product?

Did the lastfullbackup timestamp update on the databases?

Were there any event log errors or warnings?

By: davemest

davemest — Tue, 21 Jan 2014 08:33:23 +0000

i have two Mb servers in a DAG , and four Databases distributed equally on each MB servers.i did mount and activate all databases on one of the MB server ( all mailboxes are active on this server). i did a full vss windows backup on all four databases ,however , there was no log truncated from the server not even GB space cleared . i am having this for all the Databases. replication is healthy ? what else should i have to try

By: Paul Cunningham

Paul Cunningham — Sun, 17 Nov 2013 00:27:19 +0000

In reply to Khalid. You'll need to check that with EMC Networker's documentation.